Privacy Policy

1. Information We Collect

When you create an account, we collect your email address and any profile information you choose to provide. When you use Matteca, we collect the data you voluntarily log including tracker entries, goals, journal notes, and finance entries.

We also collect basic usage data such as login timestamps, device type, and browser type to improve the service. We do not collect data from your device beyond what you explicitly enter into Matteca.

You can submit a feature request without an account. When you do, we store the text you type and a random identifier saved in your browser (used only to stop the same browser starring a request more than once). We do not link a feature request to your name, email address, or IP address.

2. How We Use Your Information

Your information is used to:

• Provide and maintain the Matteca service
• Calculate your daily scores, streaks, and analytics
• Process your subscription payments through our payment provider
• Send you important service-related communications
• Improve and develop new features

3. Third-Party Integrations

If you connect third-party work tools (Jira, Asana, Trello, ClickUp, Notion, or Smartsheet), we access only the data necessary to compute your Work Productivity Units (WPU) score. This includes task completions, status changes, and time logged. We do not access your files, messages, or any data beyond work activity events.

You can disconnect any integration at any time, and we will delete the associated access tokens and synced events.

4. Data Storage and Security

Your data is stored securely on Supabase (powered by PostgreSQL) with row-level security policies ensuring you can only access your own data. All data is transmitted over HTTPS. We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Payments

When you buy a subscription, your payment is processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record and authorised reseller for the purchase. Paddle collects and processes the information needed to complete and manage your transaction, such as your name, email address, billing address, and payment details. Paddle handles this data as an independent controller under its own privacy notice.

Matteca does not store your full payment card details. We receive only limited transaction data from Paddle (such as your subscription status and the email used) so we can manage your account access. See our Refund Policy for how refunds are handled.

6. Data Retention and Deletion

Your data is retained as long as your account is active. You can request deletion of your account and all associated data at any time by contacting us at monotify016@gmail.com. We will process deletion requests within 30 days.

7. Cookies and Analytics

We use essential cookies for authentication and session management. These are always active because the service cannot function without them.

We also use PostHog (PostHog Inc.), a third-party product analytics processor, to help us understand how Matteca is used and to fix bugs. Data sent to PostHog is processed and stored in the United States. Through PostHog we may collect:

• Usage and interaction events (pages visited, buttons clicked, features used)
• Device and browser information, and an approximate location derived from your IP address
• Session recordings (a visual replay of how you interact with the app), captured for a sample of sessions. Everything you type into a form field is masked automatically. On top of that, sensitive figures shown on screen - weight, calorie/macro numbers, food log details, finance amounts (income, spend, recurring income), and sleep times/hours - are blacked out, along with free-text personal areas such as your journal/notepad entries and profile details (name, email). None of this is ever legible on the replay
• Error, crash, and diagnostic reports, used to identify and fix bugs

This analytics tracking uses cookies and local storage and only runs if you accept it in our cookie consent banner. You can decline it there, and you can change your choice at any time by clearing your site data and revisiting the banner. We do not sell this data, and it is retained only as long as needed for the purposes described above. A small number of internal team accounts are excluded from this tracking entirely.

If you star a feature request, we save a random identifier in your browser's local storage so your stars are remembered on that device. It is anonymous and is not linked to your identity.

8. Bug Reports

If you use the "Report a bug" button or right-click menu, submitting a report captures a screenshot of the page you were on, plus diagnostic context: your device and browser, the page you were viewing, the time, and the last few error messages the app logged. If you have accepted analytics cookies, it may also include a link to your PostHog session recording so we can see exactly what happened. This information is used only to investigate and fix the bug you reported, is visible only to the Matteca team, and is retained only as long as needed to resolve it.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on the service. Continued use of Matteca after changes constitutes acceptance of the updated policy.

10. Contact

Matteca is operated by Muhammad Ali Raza, a sole proprietor. If you have questions about this privacy policy, contact us at monotify016@gmail.com.