Support
Need help with Matteca? We're here for you.
Email Support
For bug reports, feature requests, account issues, or data deletion requests.
We aim to respond within 48 hours.
Common Questions
How do I delete my account?
Do it yourself, straight away: on the website go to Settings, then Delete account; in the iPhone app go to Settings, then Delete account. Deletion is immediate and permanent. If you cannot sign in, email support@matteca.com with the subject "Account Deletion" and we will remove your account and all associated data within 30 days.
Can I export my data?
Yes. Email us and we will provide a full export of your data in JSON format.
The AI logged something incorrectly
You can edit or delete any entry from the tracker's detail page. If the AI consistently misinterprets your input, let us know so we can improve it.